Customer Support
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400+ TripAdvisor Reviews
The scenery was spectacular but even better was the service from Jerson and Cecil. They were both very thorough in meeting our needs and were incredibly friendly.
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Please be advised that Tumalog Falls is temporarily closed until further notice due to El Niño conditions. As an alternative, guests may visit the monkey-watching area or enjoy a side trip to Cuartel Ruins and Oslob Church.
Please note that we will not provide a refund or discount for the tour due to this temporary closure. Thank you for your understanding.
We would like to inform you that the Island Trek Tours office will be closed on December 25, 2025 (Wednesday).
During this time, online chat inquiries and phone calls will not be available. However, email support will remain open to assist with any urgent needs or concerns related to ongoing tours. Please expect minor delays in response.
Bookings made through our website for December 26, 2025 will still be accepted and arranged accordingly.
Thank you for your understanding.